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Contact information

St-Elisabeth site - Uccle
02-614 20 00
St-Michel site - Etterbeek
02-614 30 00
Bella Vita Medical Center - Waterloo
02-614 42 00

Intercultural mediation

The Europe Hospitals take in patients from all over the world. For the purpose of allowing patients from foreign countries to better communicate and to establish a suitable therapeutic relationship between the caregiver and the care-receiver, the intercultural mediation cell provides a service that aims at reducing language, social and cultural barriers to a minimum.

The role of the intercultural mediator, who is bound by professional secrecy, is to intervene in a neutral manner and to forward all relevant messages.

Areas of intervention: 

  • Interpreting on trilateral communication or with a video conferencing
  • Mediation and awareness raising on behalf of foreign patients 
  • Consultancy relating to health education 
  • Dialogue and accompaniment to facilitate the contact for the care 

The mediator, Rania Saouma, works for both sites: St-Elisabeth and St-Michel. 

You may request an appointment by phone or by email. 

Phone: 02-614 91 10 

Email: icm@euhos.be