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Contact information

St-Elisabeth site - Uccle
02-614 20 00
St-Michel site - Etterbeek
02-614 30 00
Bella Vita Medical Center
02-614 42 00

Intercultural mediation

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The Europe Hospitals take in patients from all over the world. For the purpose of allowing patients from foreign countries to better communicate and to establish a suitable therapeutic relationship between the caregiver and the care-receiver, the intercultural mediation cell provides a service that aims at reducing language, social and cultural barriers to a minimum.

The role of the intercultural mediator, who is bound by professional secrecy, is to intervene in a neutral manner and to forward all relevant messages.

Areas of intervention: 

  • Interpreting on trilateral communication or with a video conferencing
  • Mediation and awareness raising on behalf of foreign patients 
  • Consultancy relating to health education 
  • Dialogue and accompaniment to facilitate the contact for the care 

The mediator, Rania Saouma, works for both sites: St-Elisabeth and St-Michel. 

You may request an appointment by phone or by email. 

Phone: 02-614 91 10 

Email: icm@euhos.be

 

 

Source: Intercultural mediation - Last update: 07/02/2020