REQUESTING YOUR MEDICAL RECORDS
Pursuant to the law on patients’ rights, as a patient you may obtain without exception*, a copy of your medical records within 15 days after the request has been received, through two different means:
- On site, from the relevant department. You will be asked to present your identity card and to fill out a document mentioning the postal address to which the copy of your records are to be sent or when you will be coming to collect it. Please note that, for security reasons, medical records are never sent by email.
- Submitting a written request by completing the form. You can obtain this form by requesting it from email@example.com, or by requesting it from reception, or by calling 02-614 32 91.
This right may also be exercised by a third party acting on behalf of the patient: either a person of trust nominated by them for this purpose, or their legal representative if the patient is a minor and/or incapable of exercising their rights themselves.
- If the patient is deceased, no copy of the medical records may be issued or sent. After the death of the patient, the records may only be consulted through a doctor designated by the family of the deceased, subject to a reasoned request by them. Send requests to the legal department (02-614 27 91) or through the mediation department (firstname.lastname@example.org)
* exception: (article 9§3 of the law of 22 august 2002): A professional practitioner may refuse to issue a copy of the medical records if he/she has clear indications that the patient is under pressure to hand over a copy of their file to third parties.